Thank you for choosing Coin.TopupPK.pk. Please read our Refund & Return Policy carefully before making a purchase.
1. Digital Product Policy
All products sold on Coin.TopupPK.pk are digital goods (TikTok Coins).
Once the coins are successfully delivered to the provided TikTok ID, the order is considered completed and non-refundable.
Digital products cannot be returned or reversed once delivered.
2. Incorrect Information Provided by Custome
Customers are responsible for entering the correct:
- TikTok username / ID
- Payment details
- Contact information
If incorrect details are provided and coins are delivered to the wrong account, we are not responsible for refunds or recovery.
3. Failed or Delayed Orders
If:
- Payment is deducted
- Coins are NOT delivered within the promised time
You must contact our support team within 24 hours with:
- Payment proof
- Order details
After verification, we will either:
- Complete the delivery
OR - Issue a refund (if delivery is not possible)
4. Duplicate Payments
If you accidentally make a duplicate payment:
- Contact us immediately
- Provide transaction proof
After verification, we will process a refund for the extra payment.
5. Fraudulent or Suspicious Activity
We reserve the right to:
- Cancel any order
- Refuse refund
If fraudulent, suspicious, or unauthorized activity is detected.
6. Refund Processing Time
Approved refunds (if applicable) will be processed within:
3–7 business days
Refunds will be issued via the original payment method where possible.
7. Contact Support
For refund-related issues, contact:
Email: support@topuppk.pk
Website: coin.topuppk.pk
Please include:
- Your TikTok ID
- Payment method
- Transaction screenshot